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FAQ
What’s business hours?
・Westend
-780 Bidwell St-
[map]
OPEN : 7DAYS
SUN – THU 11:30 – 21:00
FRI & SAT 11:30 – 22:00
・Central Library
-270 Robson St-
[map]
OPEN : 7DAYS
SUN – THU 11:00 – 21:00
FRI & SAT 11:00 – 22:00
・GAIDEN
-2858 Main St-
[map]
OPEN : 7DAYS 11:30 – 21:00
・Metrotown
-5278 Kingsway-
[map]
OPEN : 7DAYS 11:30 – 21:00
・Richmond
-2780 No 3 Rd-
[map]
OPEN : 7DAYS 11:30 – 21:00
・Coquitlam
-#108-1190 Pinetree Way-
[map]
OPEN : 7DAYS 11:30 – 21:00
・Surrey
-9082 152 St unit 2-
[map]
OPEN : 7DAYS 11:30 – 21:30
Holiday opening hours?
All our locations will be closed on all statutory holidays in British Columbia.
Can I pay by cash?
Unfortunately we are no longer accepting cash payment.
Card payment only,
・Debit
・Credit (VISA / Mastercard / American Express)
Can I make a reservation?
No.
We do not take reservations. We operate on a first come first served basis.
Is Takeout / Delivery available?
Yes.
All our locations available Takeout.
-Order Takeout through our
Online Page
Yes.
Only at Metrotown and Main St locations are available Delivery with UberEats.
-Order UberEats at
Metrotown
|
Main St
Vegan or gluten free option?
Not available.
Our traditional ramen noodle contain eggs and wheat flour.
I have allergy concern / dietary restriction
You can refer to the list for each store’s menu and Allergy & Dietary restrictions List through these link below.
Westend
|
Central Library
|
Metrotown
|
Richmond
|
Coquitlam
|
Surrey
|
GAIDEN
I have a special request on my Takeout order
Please let us know your request in the box of “Special Instructions”.
For Example,
・Condiments (Sesame, Spicy Paste, etc)
・Allergic (Nuts, fish, egg, etc)
・Specific food preference (No pork, No Green Onion, etc)
・Others (Get with Uncooked noodle, etc)
We will prepare your order as your preference.
※In some cases, we might not be able to meet your request.
There was an issue with my order
We apologize you are experiencing an issue with your order.
Could you contact us through form with selecting “Takeout Order Inquiry”, we will response as soon as possible.
[Contact Form]
Do you have a number to call?
No. We don’t have a number.
To ensure our team can focus on providing you with the best dining experience, we do not offer phone support at this time.
For inquiries, please visit our website and use our contact form. Our team will get back to you as soon as possible. Thank you for your understanding!
[Contact Form]
General Inquiry
Can I purchase Gift card?
We are sorry but we do not sell any Gift card at Maruhachi Ramen
However, our sister store, ONIGIRI YA, offers eGift Cards online. If you purchase an ONIGIRI YA eGift Card, you can use it for online orders at Maruhachi Ramen
・Purchase eGift Card at
ONIGIRI YA
・Use eGift Card at
Maruhachi Ramen Online order
Is there any Franchise opportunity?
There is no Franchise opportunity in Northern America.
Please contact us through below form
– General Inquiry / Takeout Order Inquiry –
Name
E-mail
Subject
---
Takeout Order Inquiry
General Inquiry
Order number
Location
---
Westend (780 Bidwell St)
Central Library (270 Robson St)
GAIDEN (2858 Main St)
Metrotown (5278 Kingsway)
Richmond (2780 No 3 Rd)
Coquitlam (#108-1190 Pinetree Way)
Surrey (9082 152 St unit 2)
Location
---
Westend (780 Bidwell St)
Central Library (270 Robson St)
GAIDEN (2858 Main St)
Metrotown (5278 Kingsway)
Richmond (2780 No 3 Rd)
Coquitlam (#108-1190 Pinetree Way)
Surrey (9082 152 St unit 2)
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